CONCRETE TEXTURING – Leading the Industry in Integrity and Excellent Customer Service
Concrete Texturing is a Westcoat Specialty Coating Systems’ “Quality Contractor Applicator.” Westcoat is the leading innovator and manufacturer of specialty coatings for use by professionals in the design and construction industry.
As the industry leader in concrete installation and application, Westcoat has certified Concrete Texturing for applying the Epoxy Coat, Surface Coat, and Texture Coat systems. We have over twenty years of experience installing Westcoat systems. To maintain our certification Concrete Texturing keeps updated references on file with Westcoat, and attends ongoing training for each of the Westcoat systems.
Angie’s List Award
Concrete Texturing has earned the service industry’s coveted Angie’s List Super Service Award for 2013, 2014, and 2016. These awards reflect the company’s consistently high level of customer service.
Owner Tim Matthews says, “Our company is elated to have received these distinguished awards for our work with Angie’s List customers. We are thankful for Angie’s List and their evaluations, which helped guide our company to success. We take all evaluations to heart and are always looking to improve. Our staff works hard to please every single customer, and are committed to delivering high-quality products. We understand that the application is just one of many things we must do well. Being on time, neat, courteous, and communicating clearly throughout the process is integral to providing an exceptional finished product. We believe our reputation is our number one asset.”
“Only about 5% of the companies that Concrete Texturing competes with in the Las Vegas Metro area are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The company must be in good standing with Angie’s List, have a fully complete profile, pass a background check, and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price and professionalism to punctuality. Members can find the Super Service Award logos next to company names in search results on AngiesList.com.
A+ Rating with the Better Business Bureau
Concrete Texturing also has an “A+” Rating with the Better Business Bureau (BBB). BBB routinely monitors its files on Concrete Texturing to affirm that they continue to meet all BBB Accreditation Standards.
Not every business is eligible for BBB Accreditation. Businesses must be able to meet, maintain, and agree to the BBB Code of Business Practices (Accreditation Standards) in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling, and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust — eight principles that summarize important elements of creating and maintaining trust in business.
Concrete Texturing is featured in The Home Mag and Home Concepts Magazines. We are listed with Home Advisors and Home Advisors Pro.